|
|
|
Applications of Hotel Catering Software
|
Hotel
catering software is used for the management of food and
beverage in restaurants, lounges/bar,
and
room service and can be integrated with the hotel’s
other systems for inventory management, sales tracking
and employee productivity analysis. Hotel catering
software is used for credit card processing, food
service checking (new check, check printing, split
checks), shift scheduling, placing orders,
modifying/changing orders, inventory control and
management. Reports can also be generated that show
payments, open checks, voids, server log-out,
cancellations, server revenue, check and item analysis,
and daily cashier. Sales tracking can also be reported
based on total sales, sales by venue, sales by account
and account type. Account and sales management functions
keep track of contacts, billing, invoicing, delivery
information, sales responsibility and accounts
receivable.
Hotel catering software is also used for event
management, sales and marketing with account and sales
management applications. Event management applications
include room scheduling and availability, room layout,
event/contact pricing, food, beverage, staff and
equipment required, inventory tracking, preset meals,
billing, event set-up/take-down times. Departments can
also be scheduled to prepare the function.
In order to insure smooth billing and accounting
procedure, hotel-catering software should be fully
integrated with the front desk software to generate one
bill for all hotel charges including catering. Hotel
catering software can also be integrated with other
hotel operations such as spa and activities management,
yield management, and accounts receivable. It is
important for hotel catering software to be linked to
the hotel property database so sales staff can have
real-time room availability.
|
